Frequently asked questions

We offer month to month contracts, meaning no long term contracts and no commitment.

You have access to your Outdoor unit 7 days a week, assuming your account is in good standing. Our access hours are from 7:00 a.m. - 9:00 p.m.

Yes. We recommend that you call ahead for information and to setup a time to view a unit. Call us at 801-433-2525.

You need a current government issued picture ID, a current address and a phone number where you can be reached, and the first month’s storage payment. Please call our office to view or rent a unit at 801-433-2525. (eContract / eSign Available Through Email)

Unless you have proof that you are either the legal guardian of an individual, or an authorized agent for a business, only the tenant named on the contract may sign the contract. Please call our office to view or rent a unit at . (eContract / eSign Available Through Email)

Office hours are Monday – Friday 8:00 a.m. to 5:00 p.m. (Excluding Holidays) Our office is located at 450 East 2200 South Salt Lake City, Utah 84115

No. When you rent a space, you provide the lock, and only you have the key.

To insure that your valuable possessions arrive at your new destination safely, use professional moving supplies when you pack. AAA Ferron Storage has a sister company name Utah Box Rental. Please visit our site and view the packing materials that we offer. To visit our web sight click on our link www.UtahBoxRental.com.

We do not offer moving services.

Yes our facility has large driveways to easily accommodate large moving vans.

Payments can be processed by mail, emailed monthly invoice (which you can pay online through the emailed invoice), online through our website, or by calling our office at 801-433-2525. You may also arrange to have payment be automatically deducted from your credit card or debit card. Please ask your customer care representative about this feature.

Yes. We encourage our customers to sign up for automatic monthly payment to avoid missed payments and late fees.

Yes if you provide us with a current email address we can email you an invoice each month. We do not provide U.S. Mailed out monthly invoices.

Our expert customer care representatives can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

We require a 10 day written notice to move out. Full details on the moving out policy will be provided for you at the time of move in.

Yes, please view our Unit Size & Pricing page.