Question 1

How long do I have to sign a contract for?

Accepted Answer

We offer month to month contracts, meaning no long term contracts and no commitment.

Question 2

When can I get to my belongings?

Accepted Answer

You have access to your Outdoor unit 7 days a week, assuming your account is in good standing. Our access hours are from 7:00 a.m. - 9:00 p.m.

Question 3

Do I need an appointment to view the facility and storage units?

Accepted Answer

Yes. We recommend that you call ahead for information and to setup a time to view a unit. Call us at  801-433-2525 .

Question 4

What do I need to rent a unit?

Accepted Answer

You need a current government issued picture ID, a current address and a phone number where you can be reached, and the first month’s storage payment. Please call our office to view or rent a unit at  801-433-2535 . (eContract / eSign Available Through Email)

Question 5

Can I sign a contract for with my friend or relative?

Accepted Answer

Unless you have proof that you are either the legal guardian of an individual, or an authorized agent for a business, only the tenant named on the contract may sign the contract. Please call our office to view or rent a unit at . (eContract / eSign Available Through Email)

Question 6

What are your office hours?

Accepted Answer

Office hours are Monday – Friday 8:00 a.m. to 5:00 p.m. (Excluding Holidays)   Our office is located at 450 East 2200 South Salt Lake City, Utah 84115

Question 7

Will anyone else have access to my storage unit?

Accepted Answer

No. When you rent a space, you provide the lock, and only you have the key.

Question 8

Do you sell Locks, Packing and Moving supplies?"

Accepted Answer

No not at this time.

Question 9

Do you offer a mover?

Accepted Answer

We do not offer moving services.

Question 10

Does your facility accommodate large moving vans?

Accepted Answer

Yes our facility has large driveways to easily accommodate large moving vans.

Question 11

How can I make a payment?

Accepted Answer

Payments can be processed by mail, emailed monthly invoice (which you can pay online through the emailed invoice), online through our website, or by calling our office at  801-433-2525 . You may also arrange to have payment be automatically deducted from your credit card or debit card. Please ask your customer care representative about this feature.

Question 12

Can I pay my bill automatically every month?

Accepted Answer

Yes. We encourage our customers to sign up for automatic monthly payment to avoid missed payments and late fees.

Question 13

Will I receive a monthly invoice?

Accepted Answer

Yes if you provide us with a current email address we can email you an invoice each month. We do not provide U.S. Mailed out monthly invoices.

Question 14

How do I calculate how much storage space to rent?

Accepted Answer

Our expert customer care representatives can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

Question 15

How much notice must be given when I move out?

Accepted Answer

We require a 10 day written notice to move out. Full details on the moving out policy will be provided for you at the time of move in.

Question 16

Do you have outdoor storage for boats, RVs and other vehicles?"

Accepted Answer

No, at this time we do not provide that service.

Formerly S. R. Storage

801-433-2525

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